Using the framework of the agreement, avoid using words such as “but,” “again” or “but,” that deny what the person has just said. They will deny everything that has been said in advance and prevent the transition to a contractual framework. Instead, use “and” or “also” that brings the two statements together. The framework of the treaty takes one of the following forms:- It is often preferable to avoid the word “understand.” As every human being has a different pattern in the world, it is very likely that they do not understand the other person. Being with each other or enjoying each other is quite possible! B could elegantly have achieved his desired result – going home – so that A felt rather pleasant by simply wrapping a contractual framework around his disagreement, as in the following example: – Note that in none of these cases there is any real agreement, “you are right” leaves the door open, because “you can also deceive yourself”. (This is our approach to conceptual agreement and contracting) If you want to express your point of view while maintaining the relationship by recognizing another person`s right to express a different point of view, you can use the “framework of agreement” that uses “and” instead of “but.” In personal or non-formal conflict situations, you can respond to a critical comment like “Your shoes are ugly!” with the confirmation or agreement framework, such as.B.: In the second example, B uses one of the framework forms mentioned above – I agree…….. and…….. In a professional or professional context, the contract framework adopts one or more of the following form combinations: For the purposes of our example, we assume that A`s answer to B`s disagreement is to feel dissatisfied (remember – the importance of your communication is the answer you receive). Flexibility is important for effective communication.
By avoiding the resistance of others, others are involved in what is said and leave them open to new ideas. Avoiding negations such as “but” and “however” in communication helps greatly to eliminate the resistance of others. The framework allows you to discuss with other different points of view without creating resistance in others or jeopardizing your values and beliefs. Obviously people don`t like that you don`t agree with them, so the “trick” here first agrees, then you use “and” – then give your opinion or your point of view.